E-learning platform with courses, exercises, and lesson scheduling
Below are the current Terms of Service of the e-learning platform with video courses and online tutoring in computer science, programming, mathematics, and related fields – Code Force, available at https://code-force.pl.
The website Code Force, available at https://code-force.pl, is operated by Mateusz Zając, conducting business under the name "CODE FORCE" MATEUSZ ZAJĄC, entered into the Central Registration and Information on Business (CEIDG) kept by the minister competent for economy, Tax ID 7622023693, Statistical ID 540458620.
These Terms of Service are addressed to Consumers and define the rules for providing educational services by the Seller through the Website, including providing courses and exercises as well as booking and conducting online tutoring sessions.
Through the Website, the Seller provides educational services, including courses and exercises, as well as enables booking and conducting online tutoring sessions.
Consumer – a natural person concluding an agreement with the Seller within the Website, the subject of which is not directly related to their business or professional activity.
Seller – Mateusz Zając, conducting business under the name "CODE FORCE" MATEUSZ ZAJĄC, entered into the Central Registration and Information on Business (CEIDG) kept by the minister competent for economy, Tax ID 7622023693, Statistical ID 540458620.
Customer – any entity using services through the Website.
Website – the website operated by the Seller at https://code-force.pl.
Distance Contract – a contract concluded with the Customer within an organized distance contract system (within the Website), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
Terms of Service – these Terms of Service of the Website.
Order – the Customer's declaration of intent submitted via the Order Form, aimed at concluding an agreement for educational services (providing a course or exercises) or booking a tutoring session.
Account – the customer's account in the Website, which stores data retrieved from the Customer's Discord account and information about their Orders and tutoring bookings.
Registration Form – the account registration process carried out through the Discord platform.
Order Form – a form enabling the placement of an Order, including selecting a course or exercises and specifying the terms of the service, including the payment method.
Service – an educational service available in the Website (course, exercises) that is the subject of the agreement between the Customer and the Seller.
Tutoring – a service consisting of individual online lessons conducted by the Seller for the Customer via the Discord platform.
Service Agreement – an agreement for educational services concluded between the Customer and the Seller through the Website, covering the provision of courses, exercises, or tutoring sessions.
Discord – a communication platform used for conducting online tutoring sessions and communication between the Customer and the Seller.
The Seller uses the email address mateusz@code-force.pl.
The Seller's bank account number: PL 44 1140 2004 0000 3802 8442 3355, SWIFT: BREXPLPWXXX.
The Customer may communicate with the Seller via the email address provided in this paragraph, through Discord, or via the contact form available on the Website's website.
To use the Website, including browsing the offer, placing Orders for courses and exercises, and booking tutoring sessions, the following are required:
The Seller hereby informs the Buyer that the content available on the Website's pages and the digital content sold through the Website (including video courses, educational materials, source code) may constitute works within the meaning of the Act of February 4, 1994 on Copyright and Related Rights, to which the Seller holds copyright.
The Seller hereby informs the Buyer that further dissemination of copyrighted content by the Buyer without the Seller's consent, except for use within the scope of permitted personal use, constitutes a violation of the Seller's copyright and may result in civil or criminal liability.
To the fullest extent permitted by law, the Seller shall not be liable for disruptions, including interruptions in the functioning of the Website, caused by force majeure, unauthorized actions of third parties, or incompatibility of the online Website with the Customer's technical infrastructure.
Browsing the Website's offer does not require creating an Account. Placing Orders for courses and exercises and booking tutoring sessions is possible after logging in via a Discord account.
Prices stated in the Website are given in Polish zloty and are gross prices (including VAT).
The final (total) amount payable by the Customer consists of the price for the Service or tutoring session, about which the Customer is informed on the Website's pages during the Order placement process, including at the time of expressing the will to be bound by the Service Agreement.
It is forbidden to share access credentials to the account on which a course was purchased.
Access to a course is provided for an indefinite period, unless the information available in the course details states otherwise.
Account registration on the Website is done exclusively through the Discord platform. During registration, the email address is automatically retrieved from the User's Discord account. The Website does not store access passwords.
Creating an Account in the Website is free of charge.
Logging into the Account is done through the Discord platform.
The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller, in particular via email to the address provided in §3.
Placing an order for a course or exercises requires logging into the Website via Discord.
Select the course or exercises that are the subject of the Order.
Fill out the Order Form, review the Order details, and select an available payment method.
Click the "Order and pay" button and confirm the order.
After confirming the Order, the Customer will be redirected to the payment operator to make the payment, subject to §10.
Booking a tutoring session requires logging into the Website.
The Customer may book a tutoring session via the calendar available in the Website. Booking requires selecting an available date and confirming the reservation.
Confirmation of the reservation is equivalent to concluding an agreement for the provision of tutoring services for the selected date.
The Customer may cancel or reschedule a booked tutoring session at no cost, provided that the Seller is informed no later than 24 hours before the scheduled start of the lesson.
In the event of cancellation or rescheduling less than 24 hours before the scheduled start of the lesson, the Seller has the right to consider the lesson as completed and not refund the funds for that lesson.
In the event of the Customer's failure to attend the lesson at the agreed time without prior cancellation, the Seller has the right to consider the lesson as completed.
The Seller has the right to cancel or reschedule a booked tutoring session for important reasons, informing the Customer as soon as possible. In such a case, the Customer is entitled to set a new date at no additional cost.
Tutoring sessions are conducted via the Discord platform. The Customer is obliged to have an active account on this platform, a working microphone and camera (optional), as well as a stable internet connection.
The Customer may use electronic payments as a payment method. The currently available payment methods are visible in the Website when placing an Order. Payment methods not specified in the Website will not be considered effective.
The entity providing payment processing is Stripe.
The execution of an order takes place by providing the Customer with access to the purchased courses and exercises on the Code Force platform.
Access to the course is granted immediately upon receipt of payment confirmation from the payment operator.
The Customer is obliged to use the platform in a manner consistent with the law and these Terms of Service.
It is forbidden to share access to the account with any third parties.
It is forbidden to disseminate the content of courses or their individual fragments without the knowledge and consent of the Seller.
In the event of a violation of these Terms of Service, the Seller reserves the right to block the Customer's access to courses and Account on the platform without giving a reason.
The decision referred to in §11(6) is subject to a 7-day appeal procedure via email.
Material violations of these Terms of Service and intellectual property rights may result in civil or criminal liability.
Tutoring sessions take place online via the Discord platform at the agreed time.
The standard duration of one session is 60 minutes, unless the parties have agreed otherwise.
The Seller provides the Customer with educational materials related to the subject of the session. These materials are for the Customer's personal use only.
The Customer undertakes to observe netiquette rules and behave courteously during the sessions. The Seller has the right to interrupt a session in the event of a gross violation of these rules by the Customer.
Complaints related to access to the course, the course itself, and tutoring sessions, as well as any other complaints, may be submitted by the Customer via email to mateusz@code-force.pl.
The basis and scope of the Seller's statutory liability are set out in generally applicable legal provisions, in particular the Civil Code, the Consumer Rights Act, and the Act on Electronic Services of July 18, 2002.
It is recommended to include in the complaint description information and circumstances regarding the subject of the complaint, the requested method of bringing into conformity with the contract or withdrawal from the contract or other claim, as well as contact details to expedite the processing and verification of the claim.
The Seller will respond to the complaint immediately, no later than 14 calendar days from the date of receipt.
A Consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, subject to exceptions provided for by law, in particular regarding digital content supplied with the Consumer's consent before the withdrawal period expires.
A declaration of withdrawal from the contract may be submitted via email to mateusz@code-force.pl.
In accordance with Article 38 of the Consumer Rights Act, in the case of a contract for the supply of digital content that is not recorded on a tangible medium, the Consumer loses the right to withdraw from the contract if the Seller has begun performance of the service with the Consumer's express consent before the withdrawal period expires and after informing them of the loss of this right.
In accordance with Article 32a of the Consumer Rights Act of May 30, 2014 (Journal of Laws 2014, item 827, as amended), the Consumer is obliged to cease using the digital content and making it available to third parties.
Detailed information on the possibility for the Consumer to use out-of-court methods of handling complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Trade Inspection, and at the following websites of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
The Consumer has the following exemplary possibilities of using out-of-court methods of handling complaints and pursuing claims:
The controller of personal data of Customers collected through the online Website is the Seller.
Customers' personal data collected by the controller through the online Website is collected for the purpose of providing educational services (courses and exercises) and tutoring services, and if the Customer gives consent – also for marketing purposes.
The Customer has the right to access their data and correct it.
Using the Website requires a Discord account. Making a payment for courses or exercises requires providing the data necessary to complete the transaction via Stripe.
Detailed information on the processing of personal data can be found in the Privacy Policy available on the Website's website.
Agreements concluded through the online Website are concluded in Polish.
The Seller reserves the right to amend the Terms of Service for important reasons, i.e.: changes in the law, changes in payment methods, changes in the scope of services provided – to the extent that these changes affect the implementation of the provisions of these Terms of Service. The Seller will inform the Customer of any change at least 7 days in advance.
In matters not regulated in these Terms of Service, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on Electronic Services; the Consumer Rights Act; the Personal Data Protection Act.
The Customer has the right to use out-of-court methods of handling complaints and pursuing claims. For this purpose, they may submit a complaint via the EU online ODR platform available at: http://ec.europa.eu/consumers/odr/.